Last Updated: December 2025

Welcome to Dubai Wood Works (“Website”).
These Terms & Conditions (“Terms”) govern your use of the Website https://dubaiwoodworks.com/, owned and operated by Little Legends Traditional Handicraft Works, Dubai, United Arab Emirates.

By accessing, browsing, or purchasing from our website, you agree to these Terms. If you do not agree, please do not use our services.

1. Definitions

  • “Company”, “We”, “Us”, “Our” refers to Dubai Wood Works operated by Little Legends Traditional Handicraft Works.

  • “User”, “You”, “Customer” refers to any person accessing or purchasing from the Website.

  • “Products” refers to custom-made or ready-made wooden items offered on the Website.

2. Use of the Website

By using our Website, you confirm that:

  • You are at least 18 years old.

  • You will provide accurate and complete information.

  • You will not use the Website for any unlawful purpose.

  • You will not attempt to interfere with the Website’s functionality or security.

We may suspend or block access if misuse or violation is suspected.

3. Products & Services

  • All products listed are handcrafted wooden items.

  • Product images are for visual reference; actual products may vary slightly due to natural wood characteristics.

  • Customized orders follow customer-approved designs and specifications.

We reserve the right to update product information, pricing, availability, or descriptions at any time.

4. Pricing & Payments

  • All prices are listed in AED (United Arab Emirates Dirham).

  • Prices may change without prior notice.

  • Payments must be made through secure payment methods available on the Website.

We do not store full card details; all payments are processed through certified payment gateways.

5. Orders & Acceptance

When you place an order:

  1. You will receive an order confirmation email.

  2. We may contact you if additional details are required.

  3. Orders may be canceled by us if information is incomplete, payment fails, or fraud is suspected.

Customized orders require approval of designs; production begins after confirmation.

6. Shipping & Delivery

  • We offer delivery within the UAE.

  • Delivery time depends on product type (ready-made or custom-made).

  • Delays may occur due to unforeseen circumstances, but we strive to deliver on time.

You must provide a correct delivery address. We are not responsible for delays caused by incorrect or incomplete addresses.

7. Returns, Refunds & Cancellations

Because most products are customized:

  • Custom orders are non-refundable and non-returnable.

  • Refunds are only provided if the product is damaged or incorrect.

  • Ready-made items may be eligible for returns—check the Return Policy.

  • Cancellation of custom orders is only possible before production starts.

Full policy details will be provided in the Return & Refund Policy.

8. Intellectual Property

All content on the Website—including images, logos, text, designs, and graphics—is the property of Dubai Wood Works or its licensors.

You may not copy, reproduce, modify, or distribute any content without written permission.

Unauthorized use may result in legal action.

9. Limitation of Liability

Dubai Wood Works is not liable for:

  • Indirect, incidental, or consequential damages

  • Losses due to delays, shipping issues, or third-party service failures

  • Damage caused by misuse or incorrect installation of products

Our maximum liability is limited to the amount paid for the specific product.

10. Warranties

We provide products as described, ensuring quality craftsmanship.
However, we do not guarantee:

  • Continuous Website availability

  • Error-free functionality

  • Exact color/texture due to natural variations in wood

11. External Links

We may include links to third-party websites. These links are for convenience only.
We are not responsible for the content or policies of external websites.

12. Privacy Policy

Your use of the Website is also governed by our Privacy Policy, available at:
https://dubaiwoodworks.com/privacy-policy

13. Governing Law

These Terms are governed by the laws of the United Arab Emirates.
Any disputes will be handled by the courts of Dubai, UAE.

14. Changes to Terms

We may update these Terms at any time. The revised Terms will be posted on this page with an updated date.

Continued use of the Website means you accept the updated Terms.

15. Contact Information

For questions about these Terms, contact us at:

Dubai Wood Works
Operated by Little Legends Traditional Handicraft Works
📍 Al Qouz 02, Dubai, UAE
📧 info@dubaiwoodworks.com
📞 +971 55 730 0367
🌐 https://dubaiwoodworks.com/